{"id":1667,"date":"2019-09-24T11:17:36","date_gmt":"2019-09-24T11:17:36","guid":{"rendered":"http:\/\/trucos.com\/uncategorized\/whatsapp-por-que-no-puedo-ver-la-informacion-de-un-contacto\/"},"modified":"2019-09-24T11:17:36","modified_gmt":"2019-09-24T11:17:36","slug":"whatsapp-why-cant-i-see-a-contacts-information","status":"publish","type":"post","link":"https:\/\/trucos.com\/en\/mobiles\/whatsapp-why-cant-i-see-a-contacts-information\/","title":{"rendered":"WhatsApp: why can&#039;t I see a contact&#039;s information?"},"content":{"rendered":"<p><a href=\"http:\/\/trucos.com\/en\/mobiles\/how-to-remove-the-double-blue-check-from-whatsapp\/\"><strong>WhatsApp<\/strong><\/a>, one of the instant messaging applications <a href=\"http:\/\/trucos.com\/en\/mobiles\/i-dont-get-whatsapp-messages-until-i-open-it-reasons-and-solutions\/\">most popular around the world<\/a>, allows us to communicate with our family, friends and acquaintances with great ease; We may even obtain personal information through your contacts on <a href=\"https:\/\/www.whatsapp.com\/\">the app itself<\/a>, such as your mobile number, status, profile photo, etc. But we may encounter the situation that from a specific moment onwards, it is no longer possible to access all this information, <strong>neither the profile photo, nor your status or the last time you logged in<\/strong>; nothing at all. Why is this happening? Below we offer you a series of <strong>possibilities that this situation can cause and its possible solutions<\/strong>.<\/p>\n<div class=\"lyte-wrapper fourthree\" title=\"Why doesn&#039;t a contact&#039;s photo appear on WhatsApp?\" style=\"width:420px;max-width:100%;margin:5px auto;\"><div class=\"lyMe\" id=\"WYL_L--25DtgPHk\" itemprop=\"video\" itemscope itemtype=\"https:\/\/schema.org\/VideoObject\"><div><meta itemprop=\"thumbnailUrl\" content=\"https:\/\/i.ytimg.com\/vi\/L--25DtgPHk\/hqdefault.jpg\" \/><meta itemprop=\"embedURL\" content=\"https:\/\/www.youtube.com\/embed\/L--25DtgPHk\" \/><meta itemprop=\"duration\" content=\"PT2M14S\" \/><meta itemprop=\"uploadDate\" content=\"2019-05-28T11:09:38Z\" \/><\/div><div id=\"lyte_L--25DtgPHk\" data-src=\"https:\/\/i.ytimg.com\/vi\/L--25DtgPHk\/hqdefault.jpg\" class=\"pL\"><div class=\"tC\"><div class=\"tT\" itemprop=\"name\">Why doesn&#039;t a contact&#039;s photo appear on WhatsApp?<\/div><\/div><div class=\"play\"><\/div><div class=\"ctrl\"><div class=\"Lctrl\"><\/div><div class=\"Rctrl\"><\/div><\/div><\/div><noscript><a href=\"https:\/\/youtu.be\/L--25DtgPHk\" rel=\"nofollow\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/i.ytimg.com\/vi\/L--25DtgPHk\/0.jpg\" alt=\"Why doesn&#039;t a contact&#039;s photo appear on WhatsApp?\" width=\"420\" height=\"295\" \/><br \/>Watch this video on YouTube<\/a><\/noscript><meta itemprop=\"description\" content=\"Videotutorial de #Solvetic que incluye las razones de por qu\u00e9 no puedo ver las fotos de perfil de WhatsApp de alguien\ud83d\udd3b \u2b50Todos los tutoriales de WhatsApp \ud83d\udc49 http:\/\/bit.ly\/2It3PLV \ud83d\udcc3M\u00e1s informaci\u00f3n: http:\/\/bit.ly\/2Qt9Xpu | Suscr\u00edbete \ud83d\udc49https:\/\/goo.gl\/RfemkW \ud83d\udc40 Leer miles de tutoriales m\u00e1s GRATIS \ud83d\udca1: https:\/\/www.solvetic.com S\u00edguenos tambi\u00e9n en nuestras RRSS \ud83d\udcf2: \ud83d\udd39YouTube: https:\/\/www.youtube.com\/user\/solvetic \ud83d\udd39Facebook: https:\/\/www.facebook.com\/solvetic \ud83d\udd39Twitter: https:\/\/twitter.com\/solvetic \ud83d\udd39Telegram: https:\/\/t.me\/solvetic Solvetic es el principal canal de YouTube dedicado a la realizaci\u00f3n de videotutoriales sobre tem\u00e1ticas, problemas inform\u00e1ticos y tecnol\u00f3gicos de diferentes categor\u00edas: Windows, Mac, Linux, Android, iPhone, Photoshop, Navegadores web, Office, Internet, Programas, Aplicaciones, Seguridad, Programaci\u00f3n etc. Te lo explicamos de la manera m\u00e1s sencilla y profesional para aprender cosas nuevas y que solucionar problemas relacionados con la inform\u00e1tica y tecnolog\u00eda sea un trabajo f\u00e1cil.\"><\/div><\/div><div class=\"lL\" style=\"max-width:100%;width:420px;margin:5px auto;\"><\/div><\/p>\n<h2>WhatsApp does not show contact information<\/h2>\n<p>The application of <strong>WhatsApp<\/strong> has several <a href=\"http:\/\/trucos.com\/en\/mobiles\/whatsapp-how-to-change-the-name-of-contacts-from-the-app\/\">privacy options<\/a>, which allows us to make various adjustments about what data we want to share with our contacts, such as hiding the profile photo, status, our last connection, etc. To configure all these parameters we must follow the following steps:<\/p>\n<ol>\n<li>Access the WhatsApp application<\/li>\n<li>Click on the three vertical dots icon located in the upper right corner of the screen<\/li>\n<li>Click on the Settings entry, located last<\/li>\n<li>Now access the Account option, the first one<\/li>\n<li>Click on Privacy<\/li>\n<li>Here you can configure the different sections related to the privacy of your WhatsApp profile<\/li>\n<\/ol>\n<p><img decoding=\"async\" alt=\"WhatsApp: why can&#039;t I see a contact&#039;s information?\" src=\"\/media\/upload\/2019\/09\/24\/whatsapp-contacts.jpg\" style=\"width:100%\" title=\"WhatsApp: why can&#039;t I see a contact&#039;s information?\" \/><\/p>\n<p>Thus, if we cannot access the same information about a contact, such as their profile photo, their status or their last connection, among others, <strong>It may be due to any of the following reasons<\/strong>:<\/p>\n<ul>\n<li>You have changed your privacy setting from Last online time to \u201cNobody,\u201d which may affect your contacts. You can select \u201cAll\u201d again to see if it solves<\/li>\n<li>The contact has changed their privacy settings to \u201cNobody\u201d<\/li>\n<li>The contact has changed their privacy settings to \u201cMy Contacts\u201d and does not have your mobile number saved in their mobile phone contact book. Make sure the contact has your mobile number saved in their phone contact book so you can see their profile information<\/li>\n<li>The contact has blocked you<\/li>\n<li>The contact does not have a profile photo<\/li>\n<li>There are specific WhatsApp connectivity problems<\/li>\n<\/ul>\n<h2>More tricks on WhatsApp:<\/h2>\n<ul>\n<li><a href=\"http:\/\/trucos.com\/en\/mobiles\/i-dont-get-whatsapp-messages-until-i-open-it-reasons-and-solutions\/\">I don&#039;t get WhatsApp messages until I open it<\/a><\/li>\n<li><a href=\"http:\/\/trucos.com\/en\/mobiles\/whatsapp-and-blurry-photos-how-to-solve-it\/\">WhatsApp and blurry photos: how to fix it<\/a><\/li>\n<li><a href=\"http:\/\/trucos.com\/en\/mobiles\/whatsapp-how-to-hide-chats-so-that-no-one-sees-them\/\">WhatsApp: how to hide chats so that no one sees them<\/a><\/li>\n<li><a href=\"http:\/\/trucos.com\/en\/mobiles\/whatsapp-audio-where-they-are-saved-and-how-to-delete-them-to-free-up-space\/\">WhatsApp audio: where they are saved and how to delete them to free up space<\/a><\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>The reasons why you can no longer see a contact&#039;s profile photo or status<\/p>","protected":false},"author":2,"featured_media":333,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[19],"class_list":["post-1667","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-moviles","tag-tecnologia"],"blocksy_meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>WhatsApp: \u00bfpor qu\u00e9 no puedo ver la informaci\u00f3n de un contacto? 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