Playstation 4 It has been one of the consoles that has given the fewest problems since its launch, with the exception of some production runs that arrived in stores with a greater probability of suffering. some other setback, like the famous problem with white or flashing lights, a symptom that tells us that our PS4 has some type of problem. The main characteristics of this setback is that the system does not start correctly, emitting a blue flash on the upper LED without reaching the operating status indicated with the white light. Therefore, we want to offer you a guide with the main solutions to this problem before sending the console for technical support. sony.
How to fix PS4 flashing lights problem
The main symptoms of a defective PS4 associated with the lights flickering with:
- The blue indicator light flashes
- The system does not output video/audio signal to the television or monitor
- The console turns off moments after the blue flash
These problems can arise for many different reasons, among which are:
- Incompatibility with a specific television or monitor
- PS4 power supply problems
- PS4 hard drive problems
- Other PS4 hardware problems
Solution to TV incompatibility problem
Some users have reported that updating the TV software has resolved the video/audio output issue. Therefore, we always recommend updating the firmware of our SmartTV to discard this option.
Solution to power supply problem
- Completely turn off your PS4.
- Press the on/off button for at least 7 seconds until the system beeps twice.
- Unplug your PS4's power cable from the power outlet when the system is completely turned off. If you do this with the system on, data may be lost or corrupted.
- Check if the power and HDMI connectors on your console and TV are OK.
Solution to hard drive problem
- Completely turn off your PS4.
- Press the on/off button for at least 7 seconds until the system beeps twice.
- Unplug your PS4's power cable from the power outlet when the system is completely turned off. If you do this with the system on, data may be lost or corrupted.
- Once the power cable is disconnected, disconnect the rest of the cables from your PS4.
- Slide the hard drive compartment cover.
- Check the hard drive to make sure it is securely seated and connected. A poorly connected hard drive can affect the entire system.
- If you suspect possible damage to the hard drive or you simply want to replace the PS4 hard drive with another one, make sure that the new hard drive is no thicker than 9.5mm and larger than 160GB in size.
Solution to software installation problem
If we have already tried the previous solutions, we can access the Safe Mode of PS4 to check the status of the console firmware. To access the PS4 Safe Mode, follow the steps indicated in our dedicated guide through this link. The following options are available in Safe Mode:
- Restart system: Does not make any changes and exits Safe Mode after restarting the console.
- Change resolution: If we have reset the console due to problems with the image, this option restarts the console with a 480p resolution output.
- Update system software: With this option we can update the system software through our internet connection, a USB device or a disk.
- Restore default settings: Resets the console settings to factory default settings.
- Rebuild the database: Option that allows us to create a new database if the system does not work well with all the content of the console.
- Initialize the PS4: Be careful with this option because it erases all the current content of the console and returns it to its factory state.
- Initialize PS4 (reinstall system software): The last option is the most aggressive since it formats the console's hard drive, including the operating system, to return it to its factory state. Additionally, before starting the operation, we must connect a USB drive with the most current version of the system software for its correct installation.
If all these solutions have not solved the problem, then there is no choice but to contact the service. PlayStation support.